FAQs
Where do you offer shipping?
Currently, I offer shipping to USA and Canada. Send me a message if you want to inquire about an international order.
How long does order processing take?
I am a one-woman show and I may need up to 4 days to process your order. If you need an order sooner, please send me a note so I can prioritize it first.
How long does delivery take?
I use Canada post, so the shipping will take about 7 business days.
Do you offer returns?
Yes, I do accept returns; however, the customer is responsible for return shipping costs. Please read the Refund Process under the Policies tab.
Does the 25% charity donation come off the full price of the product?
Since my business is small, I can only afford to donate from the proceeds I earn. This is the amount that I actually earn from each product, minus expenses.
Where does the charity donation go?
Once I have earned enough for a donation, I go and select a charity. The charity selected may be local or abroad, depending on community or global needs.