FAQs

Where do you offer shipping?

Currently, I offer shipping to USA and Canada. Send me a message if you want to inquire about an international order.

How long does order processing take? 

I am a one-woman show and I may need up to 4 days to process your order. If you need an order sooner, please send me a note so I can prioritize it first.

How long does delivery take?

I use Canada post, so the shipping will take about 7 business days.

Do you offer returns?

Yes, I do accept returns; however, the customer is responsible for return shipping costs. Please read the Refund Process under the Policies tab.

Does the 25% charity donation come off the full price of the product?

Since my business is small, I can only afford to donate from the proceeds I earn. This is the amount that I actually earn from each product, minus expenses. 

Where does the charity donation go?

Once I have earned enough for a donation, I go and select a charity. The charity selected may be local or abroad, depending on community or global needs.